Roll Call Support

Need help with Roll Call? You’re in the right place.

Roll Call is designed to be simple, reliable, and ready for Game Day — but if something is confusing, broken, or not working the way you expected, please reach out.

Contact Support

Email: johnkfisher@mac.com

When contacting support, it helps if you include:

• What you were trying to do

• What happened instead

• Your iPhone model

• Your iOS version

• The Roll Call app version

• Screenshots or screen recordings, if helpful

Please do not include private information you do not want to share by email.

Common Things to Check

Apple Music Access

If you are using Apple Music songs, make sure Roll Call has permission to access Apple Music on your device. You may also need an active Apple Music subscription for full song playback. If Apple Music is not available, Roll Call may use available previews or other audio options.

Local Audio

Roll Call can use local audio files you import into the app. If a file was moved, deleted, or is no longer available on your device, you may need to choose or import it again.

Game Day Playback

If a player does not have a full cue ready, Roll Call can fall back to an intro, a song, or a built-in cheer so Game Day keeps moving.

Lineup Changes

Use the lineup controls to turn players on or off for the current game and adjust the order. Game Day is meant to be flexible when plans change.

Team Sharing and Backups

Roll Call uses manual .rollcall export and import for team sharing and backup. Your teams live on your device unless you choose to export and share them.

Changelog

Version 1.1

Roll Call 1.1 adds new recovery tools, Apple Music playlist creation, expanded team color support, and a variety of Game Day, import, and reliability improvements.

• Game Day Improvements
• Added a new flowing player list that keeps the current batter and upcoming players closer to the center of the Game Day screen.
• Settings → Game Day now includes an optional lineup progress hint that can animate how the next player moves from the grid to On Deck and Now Batting when you advance the lineup.
• Added a Keep Screen Awake option in Settings → Game Day.
• Volume Automation (in Settings → Game Day) now uses your current device volume as its starting point instead of automatically jumping to full volume.
• Refreshed the built-in crowd clip library with a more focused collection of cheers, chants, claps, and stadium sounds.
• Removed laughter clips to help keep the experience positive and player-focused.

• Recovery & Recently Deleted
• Added Recovery & Recently Deleted for teams and players.
• Deleted content can now be restored when needed.
• Expanded backup and recovery protections throughout the app.

• Apple Music Playlists
• Added the ability to create and update Apple Music playlists from your team's walk-up songs.
• Playlist tools are available from Team Actions.
• Preview included and skipped songs before creating a playlist.

• Team & Appearance Improvements
• Team colors now appear throughout the app.
• Improved color handling for gray and black team themes.
• Refreshed the appearance of .rollcall team files with a new file icon.

• Reliability & Import Improvements
• Improved .rollcall import reliability.
• Added additional safeguards during imports and other data-changing operations.
• Improved CSV roster imports with better guidance and duplicate detection.
• Improved Readiness monitoring and status updates.

• Compatibility
• Now runs on iOS 17

• Bug Fixes & Polish
• Fixed a variety of bugs throughout the app.
• Improved performance and workflow consistency across Game Day, imports, editing, and playback.

Version 1.0.1

This bugfix update focuses on reliability and safer imports/backups.

Highlights include:

• Improved handling of .rollcall files - fixed registering with iOS, and safer/clearer imports from Share, AirDrop, and Files.
• Improved safety around imports and restores that could inadvertently cause overwrites.
• Improved CSV roster import.
• Improved Game Day readiness warnings when device settings change.
• Improved Game Day playback reliability by handling missing files with "cheer" backup instead of failing silently.
• Fixed an issue where automated audio fade-outs (if enabled in settings) could end too soon making the last moment of the song too loud.
• Improved handling of shared audio files when duplicating teams or players.
• Improved handling of app data created by different versions of Roll Call.
• Improved support bundle privacy.
• Updated internal links and references to "Sidelark Labs" (though Sidelark Labs is still just me. Hi, by the way! I'm John!)
• Many other minor fixes and tweaks to enhance usability.

Version 1.0 

Initial release of Roll Call.

Includes:

• Create and manage multiple teams
• Add players with optional numbers and photos
• Assign Apple Music songs
• Import local audio
• Trim walk-up cues
• Record announcer intros
• Use Announcer Only, Song Only, or Announcer + Song mode
• Run Game Day from a dedicated live screen
• View the current player and on-deck player
• Edit the lineup for today’s game
• Use built-in fallback cheers when a cue is not ready
• Export and import .rollcall team packages
• Create and restore backups
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